Willyn Villarica Jewelry

Booking FAQs

Kindly note that the “no payment, no appointment” rule applies. Appointment scheduling comes with a fee, which is deductible from the final appraisal cost.  Please see FAQs below for more details.

You may schedule a consultation by sending an email to admin@willynvillaricajewelry.com, or by calling our office at +632 7 9497547.

Yes, a non-refundable fee of PHP500 paid via GCash or bank transfer shall be sent.  Said fee will be deducted from the appraisal cost.  No payment, no appointment.  Properly label the cash payment for proper monitoring.

If you wish to talk to the main jeweler, then yes, appointments are highly encouraged (rules on booking an appointment apply).  If not, any of our staff can happily assist you. You may call our office at +632 7 9497547 or email us at admin@willynvillaricajewelry.com.

Name of the client, date, and time.  Indicate the reference number or screenshot of the GCash payment/bank transfer.

A day before your intended date of appointment is the latest time you can book.

If the appraiser is on-site, the client will be attended to on a first come, first served basis. You may call our office at +632 7 9497547 or email us at admin@willynvillaricajewelry.com.

Canceled appointments ON THE DAY will mean automatic forfeiture of the PHP500 fee.  Cancellations done at least a day before the scheduled appointment will not be forfeited but will be deducted on the appraisal cost on the next scheduled appointment.

Yes, you can, as long as it is done at least a day before your scheduled appointment.

We only cater to clients 21 years old and above.

Please call our office at +632 7 9497547 or email us at admin@willynvillaricajewelry.com.

We offer jewelry loans, jewelry sales, and jewelry services such as:

  • Diamond Grading
  • Gemstone Identification
  • Jewelry Repair (off-site)
  • Jewelry Cleaning (off-site)
  • Jewelry Design and Manufacturing (off-site)
  • Gold Trading
  • Diamond and Gemstone Trading
  • Jewelry Appraisal Services (Estate, Insurance, Customs, etc.)

Our starting rate for diamond grading is PHP4500, which includes up to 3 carats in total carat weight. If the diamond is over 3 carats, an additional fee of PHP1000 per carat or a fraction of a carat thereof  will be added.

For statement jewelry appraisals, our hourly rate starts at PHP5000. We would be happy to provide a detailed breakdown of the appraisal process and pricing upon request. You may also email us a photo of the jewelry at admin@willynvillaricajewelry.com so we can give you a proper quotation.

Please allot a minimum of 30 minutes of your time for simple jewelry items.

Jewelry is first inspected for deformities, missing stones, tarnishing, etc. Clients are then informed about these findings. The item is then weighed and gold is assayed. Diamonds are graded according to the 4Cs, and if any colored stones are involved, they undergo a gemstone identification process. The GIA iD100 is then used to determine whether the diamond is lab-grown or not. After these, the jewelry is valued depending on the purpose of appraisal.

Scope of work, assumptions and limiting conditions, certification of the jewelry appraisal process, privacy/confidentiality statement, the appraisal report itself— these information are a MUST in the appraisal report.  Other information should also be noted.

We currently do not offer online jewelry appraisals. Actual or physical inspection of items is a must. The only time we might consider appraising an item is if it’s a loose stone with a legitimate lab certificate from laboratories like GIA, Gubelin, or IGI to name a few. If it’s already mounted on jewelry, even with a certificate, we cannot do an online appraisal.

We can’t accurately identify gems through chat or photos. Please bring them to our store for proper identification. We’re located in Stalls 335&336, 3rd Floor, Gift Market, Market! Market!, Taguig. Shipping your specimen to me is also an option.

If there are more than 10 items, we consider this as a lot appraisal and will give a discount of around 20-30%.

Yes, as much as possible. The only time we might consider appraising an item is if it’s a loose stone with a legitimate lab certificate from laboratories like GIA, Gubelin, or IGI to name a few. If it’s already mounted on jewelry, even with a certificate, we cannot do an online appraisal.

The 4Cs— cut, color, clarity, and carat.  Technical measurement of the stone is included, and if the situation calls for it, we also plot the inclusions of the stone.

Of course!  We love collaborating with our clients!

Stalls 335/336, 3F, Gift Market, Market Market, BGC, Taguig City.

We are open Monday to Saturday 10:30AM to 6:00PM.  We are closed on Sundays, Regular and Special Holidays.

For appraisal services, the client is highly encouraged to have their items professionally cleaned prior to their appointment.

Please allot a minimum of 30 minutes of your time for a proper consultation.

Yes, we strictly adhere to the rules stated in the Data Privacy Protection Act.

Cash, GCash, and bank transfers.

We do not accept refunds.

We warrant that our items are genuine.  Store certificates are always issued at the time of purchase guaranteeing our products.

None. All sales and services are final.

We do, but shipping shall be borne exclusively by the client with the actual value of the jewelry item declared for insurance purposes of the international courier. The only time we might consider appraising an item online is if it’s a loose stone with a legitimate lab certificate from laboratories like GIA, Gubelin, or IGI to name a few.